About eFinance

eFinance has cemented itself as an integral partner in the Egyptian government’s push for digitization and has propelled the nationwide strategy forward by developing integrated platforms that are leading Egypt’s digital revolution.
Our aim is to support the Egyptian government lead many cross-cutting initiatives, to deliver on inclusive growth that will help them achieve the country’s social development goals (SDG’s).

Economic

Convert national cash collections
into electronic payments, contributing to A Diversified Economy

Social

Expand financial inclusion, contributing to Social Inclusion and Engagement

Sustainable Development

Significantly transform the way we build and manage financial and digital operations
using technology, contributing to Improve Life Quality of Egyptian Citizens

Leadership

Replicate the successful operations of nation-wide digital projects
in the region, contributing to Egypt Leadership in Africa

We Invest in People and Technology to Develop Advanced Solutions for Egypt and Beyond

Employees

+600

Talents

The linchpin of our success is our team of highly qualified professionals who leverage years of industry leading experience to provide a best-in-class product and service offering across our expansive digital network, allowing the company to deliver on its strategies and generate long-term sustainable value.

Cloud Infrastructure

2

Distant Tier
3+ Data Centers

Best in class cloud infrastructure with the highest cyber security services and digital payments platforms that are supported by a robust architecture ensuring business continuity and sustainability.

On-site Operational Support

27

Service Support Centers

400

Technical Support Agents

eFinance offers clients on-site support services across Egypt’s 27 governorates. The On-Site Support team includes more than 350 engineers that provide a wide range of field, operational and technical support services to its customers, including:

  • Training and workshopsv
  • Site preparations and rollout
  • Technical support
  • POS maintenance
  • Merchant’s services

Service Desk

24/7

Telephony Support

40

Technical
Agents

eFinance provides round the clock technical phone support services to resolve issues reported by government projects users. Building on eFinance’s core digital transformation services and infrastructure, the company invested in Remedy, a people centric solution and one of the best communication systems in the world, providing out-of-the-box IT Information service support functionality. The program enables eFinance to link its business services to its IT infrastructure to help manage the impact of technology changes on the business, providing real time insights.

We are Fintech Pioneers and Architects of the Digital Space.

eFinance has successfully built a solid foundation to provide industry leading digital payments solutions across the nation through the establishment and continued development of our digital financial network that forms the backbone of the Egyptian government’s digital transformation strategy.

The Egyptian Government Financial Network

eFinance's flagship Government Financial Network processes an annual aggregate of c. 500 million transactions for c. EGP 1.6 trillion between government payments and collections, positioning it as an essential driver for Egypt's digital transformation.

Collections

Customs
Taxes
Health Care

Payments

Pensions
Subsidies
Supplier Payments

Our revolutionary financial network brings accessibility to multiple initiatives across Egypt’s digital space, offering hassle free solutions and services that bring efficiency and ease of use in traditionally complex transactions.

Go Green Initiative
Mobadra Initiative
Inauguration of Core Taxation System

+1TL

Total Trans Value For Gov
Payments 2020

600BN

Total Trans Value For Gov Collections 2020

20MN

Beneficiaries

Network Reach

National Projects

Farmer Development Program

Developing the digitization infrastructure of Ministry of Agriculrure and Land reclamaition

3MN

Electronic smart cards issued to farmers nationwide to eliminate administrative corruption & ensure the distribution of subsidies to right recipients.

1MN

Farmer Meeza Cards converted

5.5MN

Total registered agriculture possessions across the country

5.7K

Total number of digitized Agriculture cooperatives nation wide

Petroleum Products Distribution Management

Fuel management system, covering the entire spectrum of fuel monitoring and control for petroleum products and Liquified Petroleum Gas (LPG) repositories.

16

Companies

149

Warehouses

4K

Fuel Stations

17K

POS Machines

3.7K

Distribution Point

4K

Major Consumers

14K

Trucks

1,024

Agents

Digital Egypt

Egypt’s digital transformation project (Egypt Digital Platform) launched and implemented by eFinance

+80

Government Services

+1MN

Platform Subscribers

  • Electronic collection system through the payment gateway of the electronic payment and collection center
  • Integration with all network schemes (Visa, Meeza and Mastercard)
  • Activation of Khales retail payment partner network and electronic wallets for banks or mobile operators

Services

We offer a comprehensive suite of digital services covering the entire payments value chain and supported by a robust network architecture

ePayment Services

  • Acquirer
  • Facilitator
  • Aggregator

Cloud Services

  • Infrastructure as a Service
  • Platform as a Service
  • Software as a Service

Professional Services

  • Operations Management
  • Technical Support
  • Incident Management
  • Field Services
  • Consulting Services

Media

Customers

Contact Us

  • info@efinance.com.eg
  • (+2)0235317334
  • Smart Village, Building B 115, 2nd floor,
    KM 28 Cairo-Alex Desert Road, 12585
Quick Links
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